BEHAVIOR SUPPORT (BSP) Our Flagship Service
We work alongside individuals to build practical strategies that ease challenging behaviours and encourage greater independence. Our qualified Behaviour Support Practitioners design personalised plans to enhance communication, emotional wellbeing, and social connection.
Our Positive Behaviour Support services are designed to improve quality of life for the individual and for the people around them. We do this by: identifying the reasons behind difficult behaviours; introducing safe responses; strengthening communication and social ability; and recommending changes to the person’s environment to support positive change.
We provide one-on-one engagement with a qualified Behaviour Support Practitioner to ensure strong, personalised support.
We work with both children and adults. Our process begins with assessments and collaboratively setting goals with you, your family and your support team. From there, we build your bespoke Behaviour Support Plan with you.
How Can We Help?
Our Behaviour Support Practitioners partner with individuals, families and support networks to draft behaviour support frameworks, apply proactive strategies and minimise restrictive practices. Using a data-informed process, our experienced team helps individuals understand, manage and transform behaviours, aiming for improved life experiences and well-being.
Functional Behavioural Assessments
Discovering what drives behaviours is the first step toward effective change. We conduct comprehensive assessments to uncover triggers, behaviour patterns and the underlying motivations behind challenging behaviour. These become the foundation for plans that are genuinely tailored and person-centred.
Skill Development Planning & Implementation
Behaviour support isn’t just about reacting to behaviour it’s about equipping individuals with sustainable skills. We design custom plans to help build confident communication, emotional regulation and social interaction. These skills not only replace challenging behaviours but help foster long-term independence.
Education & Training
Changing behaviour takes teamwork. We provide training and educational sessions for families, carers and support staff to ensure everyone involved has the tools to apply the strategies effectively. Topics we cover include: behavioural triggers, proactive strategies for reducing challenging behaviours, effective communication techniques and crisis/de-escalation methods.
Your Behaviour Support Journey
Here’s how we walk the journey with you:
01
Referral & Intake
Connecting with us is the start of your personalised journey. We listen to your story, understand your needs, guide you through our service agreement, and introduce you to your dedicated Behaviour Support Practitioner.
02
Collaboration & Stakeholder Engagement
We work closely with your family, support workers, and key people in your life to fully understand your experiences and goals, ensuring the strategies we develop are tailored to you.
03
Drafting the Behaviour Support Plan (BSP)
Using insights from assessments and consultations, we create a customised Behaviour Support Plan. It’s a practical, considered approach designed to meet your needs and support long-term success.
04
Implementation & Ongoing Support
We help you and your support team put the plan into action, monitor progress, make adjustments, and celebrate achievements. The plan evolves with you to ensure lasting results.
This Service Is Offered Across The Following Areas:
Our Partners
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Contact us
1/100 Railway Terrace Merrylands, NSW 2160
130 015 1618
info@wholeheartedcare.au / naomi@nspedkids.com.au